HELPDESK – NATIONAL & INTERNATIONAL TOLL FREE LINES
Our helpdesk is available 24/7/365 at techsupport@banookgroup.com or via phone at this number +33 6 79 53 47 80 (or use the below chart to find your country’s dedicated toll free line)
| COUNTRY | Toll Free Lines | Supported Languages (Support Hours) |
|---|---|---|
| Argentina | +54 800 345 0967 | Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Australia | +61 1 800 324 854 | English - 24/7 |
| Austria | +43 800 943 612 | German - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Belgium | +32 800 58 280 | French - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Brazil | +55 800 724 8247 | Portuguese - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Bulgaria | +359 800 18 215 | English - 24/7 |
| Canada | +1 833 416 0448 | French - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Chile | +56 800 004 324 | Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| China | +86 800 990 7623 | Simplified Chinese - 8 a.m. to 6 p.m. local business hours – Monday to Friday English - 24/7 |
| Colombia | +571 800 519 00 80 | Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Czech Republic | +420 800 023 106 | Czech - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Denmark | +45 804 00 248 | English - 24/7 |
| Ethiopia | +251 800 86 1923 | English - 24/7 |
| Finland | +358 800 526 655 | English - 24/7 |
| France | +33 805 985 468 | French - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Germany | +49 800 627 3144 | German - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Greece | +800 492 000 844 | English - 24/7 |
| Hong Kong | +852 800 931 429 | English - 24/7 |
| Hungary | +36 80 08 83 06 | English - 24/7 |
| India | +91 800 05 01 819 | English - 24/7 |
| Israel | +972 180 934 91 41 | English - 24/7 |
| Italy | +39 800 598 945 | English - 24/7 |
| Japan | +81 800 805 43 10 | Japanese - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Lithuania | +370 800 23430 | English - 24/7 |
| Mexico | +52 800 2822 730 | Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Moldova | +373 221 23 184 | English - 24/7 |
| New Zealand | +64 800 854 882 | English - 24/7 |
| Peru | +51 800 09031 | Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Philippines | +63 1 800 111 02 560 | English - 24/7 |
| Poland | +48 800 137 012 | Polish - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Portugal | +351 800 600 838 | Portuguese - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Romania | +40 800 672 538 | Romanian - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Russia | +78 800 500 03 27 | Russian - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Serbia | +381 800 190 223 | English - 24/7 |
| Singapore | +65 800 852 8439 | English - 24/7 |
| South Africa | +27 800 014 770 | English - 24/7 |
| Spain | +34 800 000 265 | Spanish - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Sweden | +46 201 203 082 | English - 24/7 |
| Switzerland | +41 800 566 960 | German - 8 a.m. to 6 p.m. local business hours - Monday to Friday French - 8 a.m. to 6 p.m. local business hours - Monday to Friday English - 24/7 |
| Taiwan | +886 809 090 446 | Traditionnal Chinese - 8 a.m. to 6 p.m. local business hours – Monday to Friday English - 24/7 |
| Tanzania, United Republic of | +255 800 120 061 | English - 24/7 |
| Thailand | +66 180 001 4442 | English - 24/7 |
| The Netherlands | +31 800 020 1857 | English - 24/7 |
| U.S.A | +1 833 416 0448 | English - 24/7 |
| U.K | +44 800 026 8052 | English - 24/7 |
| Ukraine | +380 800 503 948 | English - 24/7 |